Privacy Policy
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
We use Google Analytics with IP anonymisation enabled where technically possible.
For more details and to opt out: https://tools.google.com/dlpage/gaoptout?hl=en
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
Tenaga EV relies on you to provide us with information that is accurate and complete. We provide you with tools to keep your information up to date and rely on you to ensure its accuracy. You can request updates or corrections to any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Security & Safeguards
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
5.1 Submitting Others’ Data – If you submit data about others, you must ensure you have their consent.
5.2 Account Closure – You can close your account anytime. Follow the confirmation process to ensure closure.
5.3 Communication Preferences – You can opt out of marketing emails using the unsubscribe link. Some essential service notifications will still be sent.
6. Information Accuracy
Tenaga EV relies on you to provide us with information that is accurate and complete. We provide you with tools to keep your information up to date and rely on you to ensure its accuracy. You can request updates or corrections to any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Security & Safeguards
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
We may disclose your Personal Information as permitted by law or with your consent to:
4.1 Service Providers – To perform functions like hosting, payment processing, analytics. These providers are required to use reasonable safeguards and cannot use data for other purposes.
4.2 Legal Requests – If required to comply with legal obligations or lawful requests from public authorities.
4.3 Safety & Protection – When necessary to protect your rights, our rights, or public safety.
4.4 Aggregate Data – Non-identifiable information for analytics or reporting.
5. Consent
5.1 Submitting Others’ Data – If you submit data about others, you must ensure you have their consent.
5.2 Account Closure – You can close your account anytime. Follow the confirmation process to ensure closure.
5.3 Communication Preferences – You can opt out of marketing emails using the unsubscribe link. Some essential service notifications will still be sent.
6. Information Accuracy
Tenaga EV relies on you to provide us with information that is accurate and complete. We provide you with tools to keep your information up to date and rely on you to ensure its accuracy. You can request updates or corrections to any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Security & Safeguards
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
We may collect, use, and store your Personal Information for the following purposes:
3.1 To provide the Services you request.
3.2 To enable account creation, login, and authentication (including via single sign-on).
3.3 To manage publicly accessible areas (e.g., blogs, forums) where posted data may be visible to others.
3.4 To promote and offer Services, including determining eligibility for new products.
3.5 To provide materials, updates, and system notifications.
3.6 To provide customer support.
3.7 To analyse usage data and improve our services.
We do not sell your Personal Information to other companies.
4. How do we Disclose Information?
We may disclose your Personal Information as permitted by law or with your consent to:
4.1 Service Providers – To perform functions like hosting, payment processing, analytics. These providers are required to use reasonable safeguards and cannot use data for other purposes.
4.2 Legal Requests – If required to comply with legal obligations or lawful requests from public authorities.
4.3 Safety & Protection – When necessary to protect your rights, our rights, or public safety.
4.4 Aggregate Data – Non-identifiable information for analytics or reporting.
5. Consent
5.1 Submitting Others’ Data – If you submit data about others, you must ensure you have their consent.
5.2 Account Closure – You can close your account anytime. Follow the confirmation process to ensure closure.
5.3 Communication Preferences – You can opt out of marketing emails using the unsubscribe link. Some essential service notifications will still be sent.
6. Information Accuracy
Tenaga EV relies on you to provide us with information that is accurate and complete. We provide you with tools to keep your information up to date and rely on you to ensure its accuracy. You can request updates or corrections to any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Security & Safeguards
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
Our policies and procedures are designed to keep your information safe. If you have any questions about our privacy practices or this policy, you can contact us at:
Email: [email protected]
3. Purposes Of Data Collection
We may collect, use, and store your Personal Information for the following purposes:
3.1 To provide the Services you request.
3.2 To enable account creation, login, and authentication (including via single sign-on).
3.3 To manage publicly accessible areas (e.g., blogs, forums) where posted data may be visible to others.
3.4 To promote and offer Services, including determining eligibility for new products.
3.5 To provide materials, updates, and system notifications.
3.6 To provide customer support.
3.7 To analyse usage data and improve our services.
We do not sell your Personal Information to other companies.
4. How do we Disclose Information?
We may disclose your Personal Information as permitted by law or with your consent to:
4.1 Service Providers – To perform functions like hosting, payment processing, analytics. These providers are required to use reasonable safeguards and cannot use data for other purposes.
4.2 Legal Requests – If required to comply with legal obligations or lawful requests from public authorities.
4.3 Safety & Protection – When necessary to protect your rights, our rights, or public safety.
4.4 Aggregate Data – Non-identifiable information for analytics or reporting.
5. Consent
5.1 Submitting Others’ Data – If you submit data about others, you must ensure you have their consent.
5.2 Account Closure – You can close your account anytime. Follow the confirmation process to ensure closure.
5.3 Communication Preferences – You can opt out of marketing emails using the unsubscribe link. Some essential service notifications will still be sent.
6. Information Accuracy
Tenaga EV relies on you to provide us with information that is accurate and complete. We provide you with tools to keep your information up to date and rely on you to ensure its accuracy. You can request updates or corrections to any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Security & Safeguards
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
Our products and services are offered by Tenaga EV (hereby, “Tenaga EV,” “we,” “us,” or “our”). This Privacy Policy applies to:
1.1 Tenaga EV.com and its subdomains;
1.2 Our mobile or web applications; and
1.3 Products and services branded with the Tenaga EV.
“Personal Information” means information about an identifiable individual. This policy explains our collection, protection, use, retention, disclosure, and other processing of Personal Information, and your rights relating to these activities.
1.4. We may collect the following categories of Personal Information:
1.4.1 Contact Information (e.g., name, phone number, address, email address);
1.4.2 Government-issued identification uploads (e.g., NRIC);
1.4.3 Date of Birth;
1.4.4 Financial Information (e.g., bank account details);
1.4.5 Payment Data (e.g., credit/debit card details, payment history);
1.4.6 Geo-location Information;
1.4.7 Application, and Email Usage Data (e.g., interactions with the app, or emails);
1.4.8 Device Information (e.g., IP address, device type, app version, operating system);
1.4.9 Login Information;
1.4.10 Demographic Information; and
1.4.11 Professional or education-related information.
We may also analyse and share data in aggregated and anonymised form, which cannot be used to identify you.
1.5. Data Storage Location
Your Personal Information may be stored and processed on secure servers in various locations. Some of these locations may have different data protection laws than your home country, but we apply appropriate safeguards such as encryption, contractual protections, and access controls to protect it. By using our Services, you consent to such storage and processing.
1.6 Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When it is no longer needed, we take steps to securely delete or anonymise it.
2. Compliance
Our policies and procedures are designed to keep your information safe. If you have any questions about our privacy practices or this policy, you can contact us at:
Email: [email protected]
3. Purposes Of Data Collection
We may collect, use, and store your Personal Information for the following purposes:
3.1 To provide the Services you request.
3.2 To enable account creation, login, and authentication (including via single sign-on).
3.3 To manage publicly accessible areas (e.g., blogs, forums) where posted data may be visible to others.
3.4 To promote and offer Services, including determining eligibility for new products.
3.5 To provide materials, updates, and system notifications.
3.6 To provide customer support.
3.7 To analyse usage data and improve our services.
We do not sell your Personal Information to other companies.
4. How do we Disclose Information?
We may disclose your Personal Information as permitted by law or with your consent to:
4.1 Service Providers – To perform functions like hosting, payment processing, analytics. These providers are required to use reasonable safeguards and cannot use data for other purposes.
4.2 Legal Requests – If required to comply with legal obligations or lawful requests from public authorities.
4.3 Safety & Protection – When necessary to protect your rights, our rights, or public safety.
4.4 Aggregate Data – Non-identifiable information for analytics or reporting.
5. Consent
5.1 Submitting Others’ Data – If you submit data about others, you must ensure you have their consent.
5.2 Account Closure – You can close your account anytime. Follow the confirmation process to ensure closure.
5.3 Communication Preferences – You can opt out of marketing emails using the unsubscribe link. Some essential service notifications will still be sent.
6. Information Accuracy
Tenaga EV relies on you to provide us with information that is accurate and complete. We provide you with tools to keep your information up to date and rely on you to ensure its accuracy. You can request updates or corrections to any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Security & Safeguards
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.
1. SCOPE
Our products and services are offered by Tenaga EV (hereby, “Tenaga EV,” “we,” “us,” or “our”). This Privacy Policy applies to:
1.1 Tenaga EV.com and its subdomains;
1.2 Our mobile or web applications; and
1.3 Products and services branded with the Tenaga EV.
“Personal Information” means information about an identifiable individual. This policy explains our collection, protection, use, retention, disclosure, and other processing of Personal Information, and your rights relating to these activities.
1.4. We may collect the following categories of Personal Information:
1.4.1 Contact Information (e.g., name, phone number, address, email address);
1.4.2 Government-issued identification uploads (e.g., NRIC);
1.4.3 Date of Birth;
1.4.4 Financial Information (e.g., bank account details);
1.4.5 Payment Data (e.g., credit/debit card details, payment history);
1.4.6 Geo-location Information;
1.4.7 Application, and Email Usage Data (e.g., interactions with the app, or emails);
1.4.8 Device Information (e.g., IP address, device type, app version, operating system);
1.4.9 Login Information;
1.4.10 Demographic Information; and
1.4.11 Professional or education-related information.
We may also analyse and share data in aggregated and anonymised form, which cannot be used to identify you.
1.5. Data Storage Location
Your Personal Information may be stored and processed on secure servers in various locations. Some of these locations may have different data protection laws than your home country, but we apply appropriate safeguards such as encryption, contractual protections, and access controls to protect it. By using our Services, you consent to such storage and processing.
1.6 Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When it is no longer needed, we take steps to securely delete or anonymise it.
2. Compliance
Our policies and procedures are designed to keep your information safe. If you have any questions about our privacy practices or this policy, you can contact us at:
Email: [email protected]
3. Purposes Of Data Collection
We may collect, use, and store your Personal Information for the following purposes:
3.1 To provide the Services you request.
3.2 To enable account creation, login, and authentication (including via single sign-on).
3.3 To manage publicly accessible areas (e.g., blogs, forums) where posted data may be visible to others.
3.4 To promote and offer Services, including determining eligibility for new products.
3.5 To provide materials, updates, and system notifications.
3.6 To provide customer support.
3.7 To analyse usage data and improve our services.
We do not sell your Personal Information to other companies.
4. How do we Disclose Information?
We may disclose your Personal Information as permitted by law or with your consent to:
4.1 Service Providers – To perform functions like hosting, payment processing, analytics. These providers are required to use reasonable safeguards and cannot use data for other purposes.
4.2 Legal Requests – If required to comply with legal obligations or lawful requests from public authorities.
4.3 Safety & Protection – When necessary to protect your rights, our rights, or public safety.
4.4 Aggregate Data – Non-identifiable information for analytics or reporting.
5. Consent
5.1 Submitting Others’ Data – If you submit data about others, you must ensure you have their consent.
5.2 Account Closure – You can close your account anytime. Follow the confirmation process to ensure closure.
5.3 Communication Preferences – You can opt out of marketing emails using the unsubscribe link. Some essential service notifications will still be sent.
6. Information Accuracy
Tenaga EV relies on you to provide us with information that is accurate and complete. We provide you with tools to keep your information up to date and rely on you to ensure its accuracy. You can request updates or corrections to any inaccuracies in your Personal Information at any time by contacting us. We will respond to your request within a reasonable timeframe.
7. Security & Safeguards
We use encryption, firewalls, secure hosting, and other safeguards. While we aim to protect your information, no method is 100% secure. We require third parties handling your data to maintain similar safeguards.
8. Analytics
9. General Data Protection Regulation Notice
If you are located in the EU/EEA, you have rights including: access, correction, deletion, data portability, and complaint lodging. To exercise these rights, contact [email protected].
10. Changes To This Privacy Policy & Openness
If we make material changes, we will post them on our app and request confirmation if legally required.
11. Cookies
We use cookies for app functionality and analytics. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for details.
12. Updating or Deleting your Information
You may request deletion of your data at any time. We may retain certain data to comply with legal obligations.